If you read these terms of use (‘the terms’) on www.groupado.com (‘the website’) or if you use the Groupado mobile application (Experience) available on the App Store or Google Play ( ‘the application’), you agree to comply with this version of the conditions, whether you are a registered user (‘user’) or a simple visitor.
The website and the application are hereinafter collectively referred to as ‘the platform’.
These Conditions are concluded between You and GROUPADO sarl, a limited liability company, registered with the RNE under number 1681258W, The building located at 3, rue Ibn Nafis, khereddine industrial zone LAC 3, La goulette, Tunis (also ‘the Company ‘, ‘We’, ‘Our’, ‘Our’, ‘Groupado’, GroupadoPro).
The Conditions govern your access to our Platform and the services we offer via the Platform as well as the relationships between Users. Users and Company are collectively referred to as the Parties and separately as a Party.
If you would like to be informed about how we process your personal data, see our privacy policy.
If you do not agree with the terms of these conditions, please do not use the Platform.
GroupadoPro is a website that aims to improve the conditions of life through learning.
Through cutting-edge and easy-to-use tools, GroupadoPro allows anyone to access educational content for learning purposes.
In order to give the best content and provide the best experience it is necessary that the platform and the services offered are based on rules to ensure the security of your personal data, the intellectual property of the content and compliance with the rules of law. These terms apply to all platforms and activities whether on the website, mobile application and any other associated services (‘Services’).
1 Account
All users must register on the site in order to access all of the content offered.
When the user sets up their account, they will be required to provide accurate and complete information, including a valid email address.
The user must regularly update their account so that this information remains accurate and complete.
The user is entirely responsible for his account and everything that happens there, including any harm or damage caused to the company, the trainer or any third party by a third party using said account even without the authorization of the user. ‘user.
Any account is personal and individual, the user cannot transfer his account to another person or use the account of a third party. If it is demonstrated that said account has been used in a manner contrary to this, the account will be closed.
It is prohibited to share login credentials with anyone. The user is solely responsible for what happens on his account and the company will not intervene in disputes between participants or trainers.
The company, through its support team, may request additional information from users of suspicious accounts in order to verify the identity of the account user.
Any user can close their account at any time. Visit our Privacy Policy to find out what happens when you delete your account.
The company grants users a limited, non-exclusive, non-transferable license to access and view the content for which they have paid all required fees and only for personal, non-commercial and educational purposes via the Services, in accordance with the these Terms and any conditions or restrictions associated with specific content or specific functionality of the Services provided on the platform.
Any other use is strictly prohibited. It is prohibited under applicable law to reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, loan, modify, adapt, edit, or otherwise transfer or use any content or create derivative works or grant a sublicense thereof without having received express authorization from the Company to this effect.
An unlimited access license is granted to participants when they register for a course or other content. However, the company reserves the right at any time to revoke any license allowing access to and use of any content, in the event that it decides or is required to disable access to such content for reasons of conflict with applicable legislation or policies.
This might be the case, for example, if a course is the subject of a copyright complaint or if its content has been found to violate community standards.
This unlimited access license does not apply to additional features and services associated with the course or other content for which the user has registered. For example, an instructor may decide at any time to no longer provide question-and-answer services or teaching assistance related to its content. In other words, unlimited access only applies to course content that is delivered ‘as is’.
A trainer cannot grant access licenses to his or her content to participants directly. Any such direct license will be declared null and void and represents a violation of these Terms.
2 Regulations and refunds
2.1 Pricing
The prices of content on the platform are previously determined and displayed
Prices may vary depending on promotional offers.
The applicable price for content is that indicated at the time the user makes the purchase.
Any price displayed for specific content may also be different when logged in compared to the price offered to users who are not registered or logged in, as some of our promotions are limited to new users.
If the user is logged in to their account, the currency displayed is based on their location when they created their account. If he is not connected to his account, the currency displayed is defined according to the country in which he is located.
If a Participant resides in a country where a sales and use tax, goods and services tax, or value added tax applies to sales to consumers, Company is required to collect and remit such taxes to the competent tax authorities. Depending on the country, the price shown may include said taxes or taxes may be added during checkout.
2.2 Regulations
The user agrees to pay the fees due for the content he or she purchases, and authorizes the company to debit the bank card determined by the user or to make payment by any other means of payment.
For any purchase, the user declares not to use any illegal payment method. The company reserves the right to disable access to any content for which it has not received adequate payment.
2.3 Refunds
Any reimbursement request will be processed with customer service and after study of the request by our services (commercial, IT and legal)
No refunds are given to the user unless it turns out that they were unable to fully benefit from the paid experience for technical reasons.
In all cases, the reimbursement and compensation cannot exceed the amount paid by the user for the experience from which he did not fully benefit.
3 Use of the platform
Although the company has chosen the best experts and the best courses on the market, it does not exercise any editorial control over the content available on the platform and, as such, does not in any way guarantee that it is serious. , the merits, accuracy or veracity of the contents. If you access any Content, you rely on any information provided by an Instructor at your own risk.
By using the Services, you may be exposed to content that you consider offensive, obscene or objectionable. GroupadoPro is not required to protect you from this type of content and is not responsible for your access to or registration for any course or other content, to the extent permitted by applicable law. This also applies to all content related to health, well-being and physical activity. You acknowledge the inherent risks and dangers associated with the intense nature of these types of content, and by accessing them you choose to voluntarily assume such risks, including the risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during and after your access to any content.
Trainers are not employees or subordinates of the company. GroupadoPro is in no way responsible for the interactions between trainers and participants. GroupadoPro is also not responsible for any disputes, claims, losses, injuries or damages whatsoever that may arise from or relate to the conduct of trainers or participants.
4 Rights and ownership
Company owns this platform and the resulting Services, including the current or future website, applications and services, our logos, our APIs, our code and content created by our employees. You may not alter or use these materials without our permission.
All right, title and interest in and to the GroupadoPro platform and Services, including our website, current or future applications, APIs, databases, and content that our employees or partners submit or provide through through our Services are and will remain the exclusive property of the company. Our Platforms and Services are protected by copyright, trademark, and other laws in Tunisia and other countries. Nothing gives you the right to use the name GroupadoPro or any registered trademark, logo, domain name and other distinctive characteristic of the Groupado brand.
You may not do the following when accessing or using the GroupadoPro Platform and Services:
- Access, tamper with or use non-public areas of the Platform (including content storage), groupado’s computer systems, or the technical systems of Groupado service providers.
- Disable, disrupt or attempt to circumvent any security-related functionality of the Platforms, or examine, scan or test the vulnerability of any of our systems.
- Copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of our content on the Groupado Platform and Services.
- Access, search, or attempt to access our Platform by any means (automated or otherwise) other than through use of our search features currently made available through our Website, mobile applications or APIs (and only under the terms and conditions of these APIs). You may under no circumstances use a robot (crawling, scraping or other) or any other automated means to access the Services.
5 Binding agreement
You agree that by registering and accessing or using our Services, you agree to be bound by a legally binding contract with Groupado. If you do not agree to these Terms, do not register for, access or use our Services.
Any version of these Terms posted in a language other than English is provided for convenience only. You understand and agree that in the event of a conflict, the French language version will prevail.
These Terms (including all terms of use, guidelines and policies referenced in these Terms) constitute the entire agreement between you and us.
If any part of these Terms is found to be invalid or unenforceable under applicable law, then the affected provision will be deemed superseded by a valid and enforceable provision that is closest in intent to the original provision, and the remainder of these Terms will remain in effect.
Even if we delay in exercising our rights or fail to exercise a right in a particular instance, this does not mean that we waive our rights under these Terms, and we may choose to assert them in the future. If we decide to waive any of our rights in a particular instance, this does not mean that we are waiving our rights generally or in the future.
6 Disclaimer
It may happen that the platform is unavailable, either due to planned maintenance or due to a problem with the website. It may happen that one of our trainers makes misleading statements in their content. We may also encounter security-related issues. These are just examples. You waive any recourse against us in any of these types of cases where everything does not go as planned. In more comprehensive legal terms, the Services and their content are provided ‘as is’ and ‘as available’. We (and our affiliates, suppliers, partners and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, error-free or accuracy of the Services or their content, and expressly disclaims any warranties or conditions (express or implied), including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We (and our affiliates, suppliers, partners and agents) make no warranty that you will achieve specific results from using the Services. Your use of the Services (including any content) is entirely at your own risk. Some countries do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
We may decide to no longer make certain features of the Services available at any time and for any reason. Under no circumstances will Groupado or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or unavailability of such functionalities.
We are not responsible for delays or failures in performance of any of our Services due to events beyond our control, such as an act of war, hostility or sabotage; a natural disaster ; a breakdown in the electricity, Internet or telecommunications networks; or government restrictions.
7 Limitation of liability
There are inherent risks when using our Services, for example, if you access content in the health and wellness category, such as a yoga class, and injure yourself. You fully accept these risks and waive any recourse and claim for damages against Groupado in the event that you suffer any loss or damage related to the use of our platform and Services. In more comprehensive legal terms, to the extent permitted by law, we (and our group companies, suppliers, partners and agents) will not be liable for any indirect, incidental, punitive or consequential damages (including loss of data, revenue, profits, business opportunities, personal injury or death), whether in contract, warranty, tort, product liability or otherwise , even if we have been warned in advance of the risk of damage.
8 Applicable law and dispute resolution
These Terms shall be construed in accordance with the laws and legislation of Tunisia, without regard to its conflict of laws principles, for all users in Africa.
Any dispute arising out of or in any way arising out of the use of the Platform or Services, the formation, performance, interpretation, cancellation, termination of these Terms , must be settled amicably and if necessary through mediation. In the event of failure to resolve the conflict or refusal of mediation, the Tunis courts have exclusive jurisdiction.
9 Updates to these Terms
From time to time, we may update these Terms to clarify our practices or incorporate new or different practices (for example, when we add new features). GroupadoPro reserves the right to revise or modify these Terms at any time and at its sole discretion. When we materially modify these Terms, we will clearly notify you, including by notifications sent to the email address specified in your account or by a notice posted on our Services. Unless otherwise stated, any changes take effect on the day they are posted.
Your continued use of our Services after changes become effective means you accept those changes. The revised version of these Terms will supersede all prior versions of these Terms.